Our landlord services
Our flexible solutions are tailored to suit each landlord’s particular needs, whether for a single property or an extensive portfolio. Whilst most of our clients choose our management service options, we also offer a Let Only service to allow you to manage the tenancy yourself.
Full Management Service - We find the tenants, we fully manage the property, we collect the rent.
Our Full Management service includes deposit and rent collection, regulatory compliance, property inspections, and all repairs and maintenance.
Let & Rent Collection Service - We find the tenants, we collect the rent.
Our Let & Rent Collection service is designed for landlords who are happy to manage their property but need help finding the right tenant and collecting rent.
Let Only Service - We find the tenants.
With our Let Only service we market the property, carry out tenant checks and referencing, and sort out the deposit and Tenancy Agreement. The landlord manages finance, maintenance and compliance.
Full details of what’s included in our different service options are provided in the table below.
Landord service options
| Service | Full Management | Let & Rent Collection | Let Only |
|---|---|---|---|
| Expert property valuation and market appraisal | |||
| Full marketing details, including photography and floorplan | |||
| Proactive search for suitable tenants, including advertising on our website and property portals | |||
| Accompanied viewings | |||
| Negotiate the terms of the tenancy between the parties | |||
| Right to Rent check on each adult occupier | |||
| Full tenant referencing and credit search | |||
| Preparation and signing of tenancy agreements | |||
| Collect first month’s rent and security deposit | |||
| Registration of the deposit with the Deposit Protection Service (DPS) | |||
| Organise independent professional inventory | |||
| Organise property check-in on move-in day, including smoke and carbon monoxide alarm check | |||
| Organise and maintain mandatory certification (EPC, EICR, Gas Safety Certificate, Legionella Risk Assessment, HETAS) | |||
| Monthly rent collection and payment by BACS | |||
| Issue monthly rent statement | |||
| Chasing up late payments | |||
| Ensure that all monies are protected by Client Money Protection | |||
| Assist with annual HMRC tax submission | |||
| Assist with tax exemption certificate and/or payment under NRL scheme for overseas landlords | |||
| Negotiate renewal of tenancy | |||
| Negotiate annual rent reviews | |||
| End of tenancy preparation | |||
| Ensure that property and tenancy comply with changing legislation | |||
| Arrange for all utilities to be transferred at the start and end of each tenancy | |||
| Securely hold a set of property keys throughout the tenancy | |||
| Provide expert property management and first point of contact throughout the tenancy | |||
| Arrange property maintenance and repairs with our approved local contractors, and make payments | |||
| Quarterly property inspections | |||
| Check tenants’ Right to Rent throughout the tenancy | |||
| Provide tenant emergency maintenance helpline | |||
| Arrange the Inventory check-out reports | |||
| Negotiate deductions from deposits at end of tenancy and process deposit returns | |||
| Serving of legal notices | |||
| Serving of prescribed notice for breach of tenancy | |||
| Rent and legal protection | Available on Request | ||
| Property damage protection | Available on Request | ||
Landlord Fees
We guarantee our fees will be competitive, transparent and fair, with no hidden charges or unexpected costs.
The letting process
1. Rental valuation and advice
We will meet you at the property to carry out a realistic and honest valuation based on market intelligence and experience.
2. Marketing your property
Once instructed, we will develop expert marketing materials – including professional photography and floorplans – to showcase your property across the leading platforms, our own website and social media, and to our database of prospective tenants.
3. Find the right tenants
We will qualify and negotiate all offers and provide advice on which tenants we think are right for you. Once an offer is accepted, we will take a holding deposit from the tenants and start the referencing process.
4. Referencing and Tenancy Agreement
All prospective tenants are thoroughly referenced to check there is no adverse history and that they can afford the rent. A tenancy agreement will then be drafted for signature by all parties and deposits will be collected.
5. Compliance
We will guide you through the laws and regulations to make sure your property and the tenancy itself are fully compliant before the tenant moves in.
6. Property let
On move-in day we will hand over the keys and welcome your tenants to their new home. In most cases we provide ongoing management, leaving you to relax knowing your investment is in safe hands.
Let's get started!
Find out how much rental income you can expect with a no-obligation valuation, or just get in touch to discuss how we can help.
Property Maintenance and Repairs
Our managed properties benefit from our established network of trusted suppliers and tradespeople to undertake work on properties quickly and efficiently. This includes key trades such as electricians, plumbers, heating engineers, roofing contractors, as well as other general repair, gardening, and cleaning services.
We also arrange other specialist services such as property inventories and assessments for Energy Performance Certificates (EPC), Electrical Installation Condition Report (EICR), Gas Safety and legionella risk.
Our experience enables us to ensure that contractors are providing value for money, and that all charges are fair and commensurate with the work undertaken.
If we are managing your property and have a repair or maintenance issue, click the button below to report the problem and we will get back to you as soon as possible.
Your rent, guaranteed
We have a strong track record of collecting rent for our landlords, with a range of effective strategies and processes to quickly chase any arrears.
However, to give you peace of mind and protect you from rent arrears, we have partnered with Goodlord to offer a Rent Protection and Legal Expenses Insurance Policy.
I wouldn’t use any other agency – Victoria and Laura have been amazing! They operate with the utmost professionalism and kindness, and always react immediately to the small issues I have had and find a speedy resolution. They are both approachable, kind, honest and organised. As I say, it is the agency that keeps me renting my house. They are the very best!
Maureen, Tenant
Victoria Allman Lettings manage my portfolio of properties, including residential and some commercial. Their systematic approach gives me full confidence that they will handle the tenants and any property issues effectively. They are proactive in keeping me informed and always willing to engage in discussion with practical suggestions based on their years of experience. Unlike other agents, they do what they say they will do and are proactive in jumping on issues before they become a problem. When selecting new tenants, they offer an experienced and critical appraisal and do not look for a quick fix. In summary, they are a very professional and effective property management team.
Andrew, Landlord
I’m delighted with the service that Victoria Allman provided – efficient, personable, and always honest. Victoria’s deep market knowledge, especially around the constantly changing rental regulations, was invaluable. I felt fully informed and supported throughout the letting process. It was clear she genuinely had my best interests at heart, and I trusted her completely to handle everything professionally. Victoria’s guidance and attention to detail made the whole experience seamless. I wouldn’t hesitate to recommend Victoria Allman Lettings to any landlord.
Rob, Landlord
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